Delivery
We usually have all current titles in stock for immediate despatch via Royal Mail, and your order will normally be with you within 5-7 working days. However, as our limited edition books are hand-bound this may not always be possible, and in this event we will inform you of any delay in delivery. For UK orders a charge of £3.00 is made for postage and packing. Overseas postage will be sent by International Recorded Delivery. If you are ordering from overseas, please add the required postage supplement to the quoted price of the book. If you require a book urgently please call our office on 01691 623225.
Reserving Copies of Books
It is not necessary to send money in advance to reserve a copy of any forthcoming title. Simply reserve online, by telephone or e-mail, or confirm your interest by post. We will then reserve a copy, and will contact you just prior to publication to request payment before despatch. (Payments will not be debited or banked until the book is ready for despatch.) Please note that we allocate numbers for limited edition copies strictly in the order in which requests are received.
The Medlar Press Guarantee
If you find that anything you have bought is not satisfactory, or is damaged in transit, please return it to us (in the same or similar quality packaging) within seven days. Please contact us for our FREEPOST returns address. We will immediately refund your money in full, or replace the item, whichever you prefer. Our guarantee is in addition to your statutory rights.
The Medlar Press makes every effort to ensure that prices are correct at the time of going to press. Publication dates, prices, specifications and availability of all books featured are subject to alteration or cancellation at the publisher's discretion. You will be notified of any changes before your order is processed.
Secure Ordering
Shopping using a card has now become an accepted way to pay for goods or services. We are all comfortable with handing our card to a shop assistant or waiter, or giving our card details to someone on the other end of the telephone.
Many people, however, are still uneasy about putting card details into a website, as they are not sure what is happening to the information they are submitting or where it is going.
When you shop with the Medlar Press, who uses SECPay, you can be assured that your card details are securely encrypted during transport over the Internet so no one can read your card information. The card details are only transported to a Bank to authorise your purchase.
SECPay guarantees that they will never: Pass on your financial details
- Pass on any personal information gathered when you place an order
- Sell or rent your details, you will never receive junk mail as a result of using SECPay
- Leave invasive technologies such as cookies on your machine
- Exploit your details in any way
